How To Order

To place an order, simply contact us using one of the options below:

Telephone (Free phone): (0508) 414-564

Fax: (09) 414-5642

Our Terms and Conditions of Trade

(a) For Credit Account customers – payment is required 20th of the month following invoice.
(b) For Cash customers – payment is required within 7 days of invoice date.
Claims for damages or short shipment must be made within 7 days of delivery.
Title of goods supplied is retained by Frontier Medical until payment has been received in full and cleared by our bank.
Debt collection costs are for your care as per our terms and conditions of trade

If you require a complete copy of our Terms and Conditions of Trade, please telephone us on our free phone (0508) 414-564 to request the same.

Returns

Prior agreement must be gained for goods being returned for credit. Once agreement is reached an RGA No. will be provided. This RGA Number must be entered on the paperwork accompanying the return of goods. Goods will only be accepted for credit if returned in original packaging, freight paid, within 7 days of dispatch date.

Non-standard items supplied to specification or specially indented items cannot be returned for credit.

Delivery Time Frame

For items in stock at the time of order, dispatch will be made within 48 hours of receipt of order. For items not in stock at the time of order we will provide an expected dispatch date from our premises as soon as this information is available.

Payment

Payment can be made by cheque, cash, eftpos, visa, mastercard or direct credit to our bank account.

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